Connect Notice

Public Guidebook - Connect Notice

Introduction

Welcome to Connect Notice, a platform designed to help families and communities come together to honor and remember loved ones through thoughtful funeral notices. Our goal is to make it easy to find, share, and preserve memories, while giving everyone a space to grieve and support one another.

This guide will help you navigate the platform, find notices, share photos, and stay connected through notifications and messages.

Finding Funeral Notices

Use the search bar on the homepage to look up funeral notices by entering the name of the deceased.

Alternatively, use the location filter or funeral home filter to narrow down your search.

Once you find the notice, click on it to view the full details.

Subscribing to Notifications

Stay informed about updates and new notices by subscribing via your email address.

Look for the 'Subscribe' button on notice pages or the homepage.

Uploading and Sharing Photos

Share cherished memories by uploading photos of your loved one.

Each photo can include a short caption to explain its significance or context.

Family members and friends are encouraged to contribute to the collection, as photos from different people help paint a fuller picture of the loved one’s life.

All uploaded photos are reviewed by family members or the funeral parlor before being made public.

Photo Caption Suggestion

"Upload and share cherished photos to help family and friends grieve together and create a lasting tribute to your loved one."

Using Chat Rooms

Chat rooms are available to allow family and friends to share messages of support and remembrance.

You must be logged in to access chat rooms.

There are private and public chat rooms, depending on the notice's display setting.

Please be mindful of others and use respectful language when sharing messages.

Signing the Visitors Book

Leave a message of support or condolences in the visitors' book.

Adding your email allows you to receive a notification when the Thank You page is published.

Your messages become part of the memorial, offering comfort to the family.

Receiving Updates and Thank You Messages

Families can send thank you messages to everyone who has signed the visitors book or subscribed to notifications.

You will receive an email with a link to the Thank You page when it becomes available.

Privacy and Respect

Your contributions and messages are valuable, and we strive to maintain a respectful and supportive environment.

Any inappropriate content or language will be filtered and moderated to ensure a positive space for everyone.

Support

If you need assistance with using the platform or have any questions, please reach out to our support team through the contact page on our website.

Thank you for being part of this community and helping to honor and remember your loved ones.

Thank you

Funeral Services Guidebook

Detailed Step-by-Step Guide for Funeral Parlors
Connect Notice - Your Complete Funeral Notice Management Solution

1. Registration and Login

Step 1: Visit the Connect Notice website and click on the "Sign Up" button.

Step 2: Select "Register as a company/funeral service" and fill in the required details, including:
• Funeral parlor name
• Address
• Contact details
• Email address

Step 3: Check your email for a verification.

Step 4: Approval of your account may take up to 24 hours. You will receive a notification email once approved.

Step 5: After approval, return to the website and click "Login" to access your dashboard.

2. Setting Up Your Funeral Parlor Profile

Step 1: From the dashboard, navigate to the "Profile" section.

Step 2: Upload your funeral parlor logo.
• Click "Upload", select your logo image from your computer, and click "Save".

Step 3: Set up your Banner Image and Banner Text:
• Banner Image: This will be the background in the header of your webpage
• Banner Text: A brief description of your services or your company.

Step 4: Add a Welcome Image and Welcome Text:
• Welcome Image: Represents your business visually.
• Welcome Text: A personalized message or introduction to your services.

Step 5: Click "Save" to update your profile information.

3. Setting Up Your Services and Products

Step 1: Go to the "Services" section from your dashboard.

Step 2: Click "Add New Service".

Step 3: Upload a photo representing the product or service.
• Click "Upload", choose the image, and click "Save".

Step 4: Write a short caption describing the product or service.
• Optionally, add a price.
• Use this space to include testimonials or brief messages.

Step 5: Click "Save" to add the service to your profile.

4. Adding a Funeral Notice

Step 1: Access the "Add Notice" Page
• From your dashboard, click "ADD NOTICE".
• A new window will appear, giving you options for purchasing credits or using existing ones.

Step 2: Enter the Deceased’s Information
• Fill in the Name, Date of Birth, Date of Death, Photo if available.
• Saving automates to private display only.
• Additional details can be filled in later by the family.

Step 3: Choose Display Mode
• Private Display: Only shows basic details publicly. Is only accessible to public via the invite link.
• Public Display: Full notice visible to everyone.
• Hidden Display: Does not show publicly on website. Is only accessible to public via the invite link.

Step 4: Add Optional Information
• Upload a Zoom link if the service will be broadcasted online.
• Enter additional funeral details as needed.

Step 5: Review and Save
• Check the information for accuracy and completeness.
• Read and accept the Terms and Conditions.
• Click "Save" to publish the notice.

5. Managing Funeral Notices

Step 1: From the dashboard, go to “Notices".
• Here you will see a list of all notices you have created.

Step 2: To edit a notice:
• Click the "Edit" button at the top of notice.
• Make changes to any field and click "Save".

Step 3: To delete a notice:
• Click the "Delete" button and confirm the action.

6. Content Management

A relative link can be shared with a family member or friend to assist with content management.

7. Managing Photos and Memories

Step 1: Go to the specific notice click photos.

Step 2: Review photos uploaded by family or friends.
• Ensure that images follow the platform guidelines.
• Approve or reject photos based on appropriateness.

Step 3: Approved photos will appear in the public gallery of the funeral notice.

8. Managing Chat Rooms

Step 1: Navigate to the Chat Room section from your dashboard.
• You will see both Private and Public chat rooms.

Step 2: Monitor chats to ensure appropriate communication.
• An automatic filter is used to block inappropriate language.
• Click "Block User" or "Delete Chat" if necessary.

Step 3: Private chats are only accessible when the notice is in Private Display mode.
• When switching to Public Display, private chat logs do not carry over.

9. Creating a Thank You Page

Step 1: Click "Thank You" from your dashboard.

Step 2: Enter a headline message and a heartfelt note expressing gratitude.

Step 3: Customize the headline color and font if desired.

Step 4: Click "Save" to publish the Thank You page.
• A notification will automatically be sent to those who signed the visitor book and notifications.
• The notice will be extended from 21 to another 10 additional days for viewing.

10. Downloading Funeral Notice Files

Step 1: Navigate to the Funeral Notice you wish to download.

Step 2: Click the "Download" button.
• A ZIP file containing all related files (Visitors Book, Thank You Page, Public and Private Chats, Photos) will be created and downloaded to your computer.

11. Troubleshooting and Support

Login Issues:
• Try resetting your password or contact tech support if you encounter login difficulties.

Notice Not Loading:
• Ensure your internet connection is stable.
• Check for inappropriate language that might have triggered content filters.

Contact Support:
• Visit the Support page for technical assistance.
• You can also email support for personalized help.

12. Best Practices

• Keep your profile updated with current contact information.
• Review notices carefully before publishing.
• Encourage families to upload photos to create a lasting tribute.
• Regularly monitor chat rooms to maintain respectful communication.

13. Privacy and Respect